Refund policy

You have the right to withdraw from the contract within 14 days without giving any reason. The withdrawal period expires 14 days after the day on which you or a third party designated by you, who is not the carrier, takes physical possession of the good. To exercise the right of withdrawal, you must inform Sips of Grace of your decision to withdraw from the contract by means of an unambiguous statement (eg in writing by post, fax or e-mail). You do this to:

Body in Style BVBA
Sips of Grace
Bakerlaarstraat 17
2800 Mechelen

To meet the withdrawal period, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

If you cancel the contract, you will receive all payments related to the canceled order that you have made up to that point, including delivery costs (with the exception of any additional costs resulting from your choice of a different method of delivery than the Sips of Grace offered cheapest standard delivery) immediately and in any case no later than 14 days after Sips of Grace has been informed of your decision to withdraw from the agreement, back from Sips of Grace.

Sips of Grace will pay you back with the same payment method with which you made the original transaction, unless you have explicitly agreed otherwise; in any case, you will not be charged for such reimbursement.

Sips of Grace may withhold a refund until they have received the goods back or until you have demonstrated that you have returned the goods, whichever comes first. Sips of Grace recommends that you return the goods to Sips of Grace in the original packaging and accompanied by the invoice, but in any case no later than 14 days after the day on which you notified Sips of Grace of the decision to withdraw from the agreement. to send by post.

You are on time if you return the goods before the period of 14 days has expired. You will bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the use of the goods. For reasons of health protection and hygiene, you cannot exercise the right of withdrawal for products whose packaging has been opened.